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Ewanjohn
Newbie

All in one remote.

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I have bought an all in one remote for my tv and devices. Bought it as it said that the remote would work my Roku. I have a Roku stick. Code not working and can’t memorise the controls. Anyone having this problem or no a way to get this working?? 

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makaiguy
Community Streaming Expert

Re: All in one remote.

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Sorry but virtually all universal remotes control over direct line of sight infrared (IR) signals. Roku stick models are normally used out of sight behind a TV where IR signals can't reach so they don't use IR at all and are only controlled by Wi-Fi direct signals that can pass through obstructions like tvs and walls.

If you've lost your original remote or it's no longer working and you need a replacement, get a Roku Voice Remote. It can be found at Walmart, Target, Amazon, etc for about $20. It controls Roku Sticks via Wi-Fi Direct, and also has buttons to provide limited tv controls (power toggle, volume up/down, mute toggle) for most tvs via IR.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X

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makaiguy
Community Streaming Expert

Re: All in one remote.

Jump to solution

Sorry but virtually all universal remotes control over direct line of sight infrared (IR) signals. Roku stick models are normally used out of sight behind a TV where IR signals can't reach so they don't use IR at all and are only controlled by Wi-Fi direct signals that can pass through obstructions like tvs and walls.

If you've lost your original remote or it's no longer working and you need a replacement, get a Roku Voice Remote. It can be found at Walmart, Target, Amazon, etc for about $20. It controls Roku Sticks via Wi-Fi Direct, and also has buttons to provide limited tv controls (power toggle, volume up/down, mute toggle) for most tvs via IR.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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