@Mad_Max68
Not sure what device you bought, as there is not one named "delux/deluxe." Perhaps the Ultra?
Be aware they have a one-year warranty, and you can obtain warranty service from the Roku Warranty/Returns page. I had an Ultra go bad about four years ago, and initiated a claim. It was resolved for me within a week.
DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.
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