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Smart Plugs go “Offline” and can’t be reinitiated

Have there been any solutions? I just bought these plugs a couple months ago and I am having the same issues. Schedules have never worked correctly and now the plug keeps going offline entirely for no reason. Very unhappy with this purchase. 

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Community Moderator
Community Moderator

Re: Smart Plugs go “Offline” and can’t be reinitiated

Hi @ashleygallauher,

A warm welcome to the Roku Community!

Could you tell us more about the issue you're running into? We'd like to know more about how we can help. In addition, can you please specify the exact steps you are taking to reproduce this issue so we can investigate further?

With more detailed information, we will be able to assist you further.

All the best,


Jecheal R.
Roku Community Moderator
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Reel Rookie

Re: Smart Plugs go “Offline” and can’t be reinitiated

Plugs are gathering dust.    Great idea, nice advertising, attractive appearance, but poor execution, defective Technology.   Product should have been a winner.   It seems to have be rushed and released without adequate testing, troubleshooting, and polishing.   Also unhappy, disappointed.   Wasted $$.

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