Lights & power

[Big_Ben65]

I have specific schedules set up for my plugs, the plugs haven’t been shutting off on the times they are supposed to, usually a couple of hours before hand. Any help thanks.

[RokuArjiemar · Accepted solution]

Hello! @Big_Ben65,
A friendly welcome from the Roku Community!

We appreciate you reaching out to us. We're pleased to assist. 

Troubleshooting:

1. Confirm the Roku Smart Home app and outdoor plug firmware are up to date.
2. Check automations, schedules, and rules to see if behavior is due to configuration.
   • Settings > Schedules & Automation.
3. Unplug and reconnect the outdoor plug back into the power outlet.
4. Factory reset and set it up as a new device
   • To factory reset, press and hold one of the power buttons for 10 seconds.

Please keep us posted on what you find out, and we will be happy to continue assisting you further. We look forward to hearing back from you.

Thanks,

Arjiemar