Hello! @KsM74,
Thanks for your first post in the Roku Community!
We appreciate you for contacting us regarding your Roku Smart Bulb Color SE. Thank you for informing us of the steps you have already taken to troubleshoot the issue. We'd like to kindly ask you to take a moment to check your inbox, where you'll find a private message from us. We hope this message will provide you with further assistance regarding your request.
Thanks,
Arjiemar
Arjiemar
Roku Community Moderator