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kswanson
Newbie

Can't pair bulb without allowing location

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I cannot pair my #Smart Bulb SE - Color# without allowing location permissions in the app. I get to the pair screen and hit next and it prompts me to go to the settings to allow it so it "knows when sunrise and sunset are", but I do not care about that. I hit "No Thanks" and the popup closes, leaving me right back where I was with only the 'Next' button again

I do not care about the app knowing when sunrise is. I do not want the app to have location permissions. I should not have to allow location to change the color of a lightbulb.

Also this forum doesn't seem to recognize my product. It's the Smart Bulb SE A19 Color.

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RokuReynan-L
Community Moderator
Community Moderator

Re: Can't pair bulb without allowing location

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Hi, @kswanson.

Greetings from the Roku Community!

Thanks for reaching us about this. We're here to inform.

You need to allow the location to set up your smart bulb. Since it needed to scan the surroundings to locate the bulb. 

Furthermore, you may visit this support article on how to set up your Roku Smart Bulb SE

If there's anything else we can do to assist you, please let us know. We're always willing to help.

Thanks,
The Roku Community Team

Reynan L.
Roku Community Moderator

View solution in original post

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RokuReynan-L
Community Moderator
Community Moderator

Re: Can't pair bulb without allowing location

Jump to solution

Hi, @kswanson.

Greetings from the Roku Community!

Thanks for reaching us about this. We're here to inform.

You need to allow the location to set up your smart bulb. Since it needed to scan the surroundings to locate the bulb. 

Furthermore, you may visit this support article on how to set up your Roku Smart Bulb SE

If there's anything else we can do to assist you, please let us know. We're always willing to help.

Thanks,
The Roku Community Team

Reynan L.
Roku Community Moderator
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