Lights & power

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DPA1000
Binge Watcher

Lights coming on at random

When I came home from work today, the porch light was on. I checked the app and it showed the porch light as on. I never turned it on. Another light in my house came on by itself a couple of hours ago. As I was typing this, I checked the app and my floor lamp twice was showing as on but when I went to check, the light was off.

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5 REPLIES 5
RokuJohnB
Community Moderator
Community Moderator

Re: Lights coming on at random

Hi @DPA1000,

Thanks for posting here in the Roku Community!

We understand you are having a problem with the Roku smart home bulb since it was randomly turning on by itself. We're happy to assist you further. Please ensure that all sources of automation are disabled. These include:

  • IFTTT
  • Shortcuts
  • Vacation Mode
  • Timers

If the problem persists, are these happening on all of your Roku smart home bulbs or only 1-2?

We hope this helps, and please keep us posted on what you find out.

Kind regards,
John

John
Roku Community Moderator
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DPA1000
Binge Watcher

Re: Lights coming on at random

None of those features are turned on. I don’t know what IFTTT is and I only use vacation mode when I go out of town. Only half of my lights have randomly come on. The floor lamp keeps saying on in the app when the light is off.

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RokuJohnB
Community Moderator
Community Moderator

Re: Lights coming on at random

Thanks for the additional information, @DPA1000!

We want to collect information regarding this issue you had with the Roku smart home bulb, which was randomly turning on. Are you using an ASUS brand router?

We look forward to hearing from you soon.

Thanks,
John

John
Roku Community Moderator
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DPA1000
Binge Watcher

Re: Lights coming on at random

Seems to be working now. No lights have come on today. I have a Netgear router.

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DPA1000
Binge Watcher

Re: Lights coming on at random

I spoke too soon. My floor lamp turned on by itself again. Last night it was repeatedly showing as on in the app even though it wasn’t physically on. I’m confident there’s nothing wrong with my router.

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