Lights & power

[TheMathernes]

While in the middle of pairing my daughter turned off the lamp and now the bulb will not turn back on. I have tried factory resetting multiple times. I've tried changing the lamp I'm putting it in...the bulb won't come on.

[RokuJohnB · Accepted solution]

Hi @TheMathernes,

Greetings from the Roku Community!

We understand you are having a problem with the Roku bulb since it will not turn on or factory reset. We're happy to assist you further. Please try to move the bulb to a different location to determine if there is an issue with the original location.

Keep us posted on what you find out.

Kind regards,
John