Kole13
Newbie
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Sunday
1 Solution
Accepted Solutions

Community Moderator
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Tuesday
Greetings, @Kole13.
Thanks for reaching us about having an issue with the device offline. We're here to help.
Here are the steps you can try:
- Check that the device is powered on
- Ensure all cables are securely attached
- Restart the device
- Update/restart the Smart Home app
If the issue persists, please let us know.
Thanks,
Roku Community Team
Reynan L.
Roku Community Moderator
Roku Community Moderator
1 REPLY 1

Community Moderator
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Tuesday
Greetings, @Kole13.
Thanks for reaching us about having an issue with the device offline. We're here to help.
Here are the steps you can try:
- Check that the device is powered on
- Ensure all cables are securely attached
- Restart the device
- Update/restart the Smart Home app
If the issue persists, please let us know.
Thanks,
Roku Community Team
Reynan L.
Roku Community Moderator
Roku Community Moderator