Issue Tracking Board

[Ldss]

Not resolved ..  restart, unplug, update - says have most resent - ok...  this started in feb 2025..  this was the same time you added show icons at top of channel guide.  This has effected all roku tv of several brands (4 tv).  This is your programming error.. 

[rlundy62]

For the past few days I've noticed that my channel information keeps disappearing on both my roku ONN and ELEMENT tv"s. I'll watch a show then when I go to view something else, I get a NO INFORMATION message on my channel guides. 

[BigDog1999]

Since the last update my live TV channel guide keeps displaying "No Information " on every channel.  

[Slingnut]

Having to restart a tv when viewing to get channel lineup back is NOT an acceptable solution.

[Austinsus]

Why are you marking something SOLVED when it's not?  To "keep it tidy" is just lazy.  This is a problem all over the world so it's on Roku to fix it.  It isn't even a static problem.  Sometimes the OTA channel guide shows up when you turn the tv on, then disappears.  Others it shows no information on power on, then comes up, but disappears.  The biggest thing is that it always  DISAPPEARS.  

[Jbwhite]

This is absolutely an error on the side of Roku 

Needs fixed 

[Jbwhite]

I don't want a stupid badge for bringing up this problem.

I want the problem fixed 

[1stgenuser]

Ever since Roku decided to add this annoying suggested channel list on top of channel guide, my local channels are now not showing name of shows. Its actually showing "no information " and I have to go Home and click back on the live tv to essentially reset the channel guide. Inconvenient and very much irritating. Fix this and remove top bar of suggested channels ROKU

[Ldss]

The tv guide , no information.   Effects all my roku tv's(4).  Have restarted, unpluged, checked for system update.  This all started when you added tv  image's on top of tv guide WHICH IS WORTHLESS.  This has been going from feb. 2025 through now.  This is a program I T error.  It is NOT resolved.