Issue Tracking Board

[collver1]

I deleted quite a few apps and still Prime will not load up on the Roku.

Everything else is working

[doccrisco]

Worked great for me. Thanks. 

[VooDooDaddy]

For 2 years, I was successfully using a wall-powered Belker Ethernet adapter, when the insufficient power warning arose. The red light was on solid, but there were no associated temperature warnings.  Replacing power adapters failed to fix the problem.

I finally replaced the Ethernet adapter with a wall-powered UGreen ethernet adapter and the system started working again. I’m back to using the original USB power adapter.

My point is that the conventional advice concerning low power troubleshooting is incomplete. The problem may lie in your Ethernet adapter.

[VooDooDaddy]

I guess you didn’t read my post very carefully.

Disappointing.

[teach97]

The solution worked perfectly. Thank you very much. 

Christine

[anbarber]

This didn’t solve the issue for me. First I had this issue with Apple TV and now I have the same issue with Discovery+.

[fdancy2620]

I don't know what's going on, but it's getting frustrating, paying too much monthly for no service. 

[JWS9518]

@fdancy2620 What model of Roku do you have?  Have you tried doing a system restart or unplugging the device for 60 seconds to clear the cache?   

[jdkopen]

I restarted the system and it worked like a charm!  Thank you!

[SunnyDay1234]

I followed the directions to restart. Once up, it says "Can't open app - Youtube could not be run because it could not be reinstalled from the network. Please check your network conne ction and try again.

Please note, I did NOT uninstall Youtube. I just restarted Roku as per directions.