There are other topics on the forums about this, and factory reset is reported not to help. One discussion says (as of July) that it will be fixed in a future OS release. I can say that as of 10/16/2024 OS 13.1.4 build 1512-CG this issue still exists. One TCL forum suggested enabling 'fast start' but that didn't help either.
To Roku Support folk: you should scour the discussions for the multiple posts on this issue and gather them together (for yourselves) to get a fuller picture of this issue. Unfortunately many people don't scroll looking for their issue they just post a new one
