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Re: NFL app disconnects after 2-3 minutes
I am also having this issue. has there been a fix for this posted?
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NFL app shuts down after 2-3 minutes of playback
We tried watching a completed game today (chiefs/Texans) and the app kept shutting down after 2-3 minutes of playback. We tried out other tv and the same thing happened. Ugh!! I haven't seen any solutions posted.
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NFL app repeatedly kicks me out of replay!
I'm paying for NFL channel all, but have just been kicked out of game replay 6 times in a row!! This needs to be fixed by you, ROKU, or contact NFL!
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Re: NFL App Loads then crashes to Home Screen
This does not work!
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Re: NFL app disconnects after 2-3 minutes
The only fix atm is a fire stick it runs the nfl app perfectly
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Re: NFL app disconnects after 2-3 minutes
Griz, thanks for confirming. I’m ordering a Fire stick as I type. Roku? This has been going on for days. And they keep asking for information from us regarding what version we have and such. Hey Roku, how about having your team try playing back games? So pissed!
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Re: NFL app disconnects after 2-3 minutes
Yes if you look this up online you will see this issue has happened a few time over at least the last 2-3 years. There are other threads on Roku issues and they always say “solved” but the it’s from the rep usually tells the person to contact Roku and doesn’t post the supposed fix which makes me suspicious
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Re: NFL app disconnects after 2-3 minutes
The post from the reps
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Re: NFL App Doesn't work with Roku ISSUE ID 13-026-321
Is this how I generate a tracker issue? NFL Full Game Replay cuts off and exits the app after a couple minutes watching.
I've done all the troubleshooting including turning off things, removing apps and reinstalling, restarting them, changing privacy preferences etc.
I’m sitting down now trying to play the full game replay of the Chiefs and Texans. The replay starts, goes for a couple minutes then closes the app and returns me to the Roku homescreen. I reopen the app, select full game replay and start the game and the replay starts, not at the beginning but a minute or so before the point where it cut off. It’s starting as if I left the app and am returning to the game. So I’m watching the same thing I saw before it cutoff for a minute or so however it progresses past the point where it cutoff and runs for another couple minutes before it kicks me out of the app and returns to the Roku homescreen. I reopen the app and do it again. It starts the replay about a minute before where it cutoff the last time I tried to watch and progresses past the point where it cutoff only to cutoff again a couple minutes later.
I've been dealing with this problem related to games from last week as well. It seems the problem goes away after the NFL posts full game replays without ads, i.e. the next day. Unfortunately, that's not what I'm paying for.
Issue ID 13-026-321
Model 4630X - Roku Premiere+
Serial Number: YROOEL326313 (7KA72E326313)
Software Version: 14.1.4 - Build 7709-29
GC Version: 12.10.27
TimeStamp: 2025-01-19T06:41:44Z
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Re: NFL Network will not load and reboots to home screen
This is another thing I noticed when I open on Roku it asks me to sign up for NFL+ but I am already signed in. I haven't seen that on other devices #nfl+isbroken