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spockamania
Reel Rookie

Re: Excellent Wifi Strength, Low Glitch Rate, No Internet

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Also I should mention for troubleshooting purposes, I did try turning it off and on again several times and have tried unplugging it, waiting upwards of 2 minutes, and then plugging it back in. Both didn't work

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DickD
Newbie

Re: [Service Interruption] Problems accessing new channels and activating new devices

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Thanks Roku, you’ve effectively bricked our TVs and Roku devices. What the **bleep**? At least you aren’t in charge of AirTraffic Control.

Brittanyd
Newbie

Re: [Service Interruption] Problems accessing new channels and activating new devices

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My apps still are not working. How long should we expect this to be like this?

Kokopelli
Newbie

Can't connect to Youtube can connect to Roku app

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Bizarre problem just started a few hours ago I can't connect to YouTube or apple TV or any other app but I can connect to roku TV. It says that I don't have an internet connection when I try to connect to YouTube but when I check the connection in settings it says I do have an internet connection.

 I've tried resetting both my internet connection and the roku TV box nothing seems to work. Is this from a flawed update..?

Re: [Service Interruption] Problems accessing new channels and activating new devices

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I am still unable to access Youtube TV it says there is no internet and the only streaming service that will connect is NetFlix

I have restarted the device several times and it still will not connect.  I am also unable to reinstall the youtube TV channel, it states it cannot load.

 

Heather

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Htpunch
Newbie

Re: [Service Interruption] Problems accessing new channels and activating new devices

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Nope still not working and I'm missing playoffs! 

Uptown223
Reel Rookie

Re: [Service Interruption] Problems accessing new channels and activating new devices

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I am in Virginia  and my service is still not working. Hello? Stop with all I'm sorry **bleep**.  And fix the service. I've done everything you've asked and still not working 

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Brad13
Newbie

Internet, but nothing connecting.

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ROKU Ultra confirms it is connected to the internet, but we can't get any apps to run, HULU, Pluto, TUBI Disney Plus, etc etc etc. However, all these channels work on my computer browser if I log in on the relevant website. Is this a ROKU issue? If so, is there Is there anything I can do on my end? 

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Boomer77
Channel Surfer

Re: [Service Interruption] Problems accessing new channels and activating new devices

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Still can't activate mine 

Re: Roku tv won’t connect to internet

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I'm sorry to bother but I was wondering if you ever got this issue sorted out and how you did because I am having the same problem 

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