Issue Tracking Board

[Bobster55]

Actually my Rokus show they are connected and have internet but when I click on my channels it says I’m not.  Also there is no time listed on Home Screen like there usually is when I’m fully connected.  

[HoosierInFL]

Tried everything, nothing worked, so I factory reset. Now it says it can't reach me by email.

[melsbw69]

Mine is not working. 

[Xanadu]

https://community.roku.com/t5/Issue-Tracking-Board/Service-Interruption-Problems-accessing-new-chann...

[sndmre704]

We are not able to connect to services in Bessemer City,  North Carolina. 

[CarManTan]

Roku Express 3960X

Originally whenever I tried to open a channel it would state that there was no network connection. I then went to the network connection and it said I had excellent signal strength.

i then tried a factory reset and got to the point where you input your email for the activation link to be sent to. Once I entered my email and clicked connect the following message appeared ‘We can’t seem to reach you by email. Please try again.’

I have clicked resend dozens of times, tried different email addresses, and tried factory resetting multiple other times and continue to get the same error message.

[User1111111]

Still not working!!

[Jakers420]

Hello Roku, you there? Same problem on 2 different devices, Prime, Disney, Spectrum, Paramount apps won't connect......but Netflix does, there is nothing wrong with my internet connection.....

[Laurenroro]

Still not working even after system restart.  Apps like Youtube, Hulu, Prime, etc, will not open.

[ashleyva]

Mine is still saying we can't seem to reach you by email. Please try again