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ChefGriz
Newbie

Re: Remotes skipping multiple channels

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This worked for me, thank you

Roku home--settings--system power--restart

 

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brettallen59
Reel Rookie

Re: Remote skips or jumps over multiple channel tiles

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YES! Please fix! I thought it was a malfunctioning remote, so I purchased a new one feeling confident that was the issue. I was WRONG! This is very frustrating! Thank you for looking into this issue with hopes you can resolve it asap. 

 

UPDATE - UPDATE 

The "Restart" Posted on here also worked for me! (Settings > System > Power > Restart). Do not know how long it will resolve the issue, but at least for now it does work.

Thank you for the solutions posted on here!

Thanks!

Brett......

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jjnryan
Reel Rookie

Re: Remote skips or jumps over multiple channel tiles

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Before a reset, Skipping in Crunchyroll and roku channel apps but not Max or prime video or Disney +. After reset, no skipping for several hours then skipped again until another reset. 

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mandy11
Roku Guru

Re: Remote skips or jumps over multiple channel tiles

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That is what Roku would call fixed. Lol

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Re: Remotes skipping multiple channels

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Thanks.  This worked for me.

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Brittdb
Newbie

Re: Remote skips or jumps over multiple channel tiles

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Can't find the settings icon!

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Re: Remote skips or jumps over multiple channel tiles

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There's no icon.  When you start Roku, the you'll see "Settings" listed on the left sidebar.  Click on that and then follow the instructions above.

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jjnryan
Reel Rookie

Re: Remote skips or jumps over multiple channel tiles

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Tv? Roku streaming device?

On devices, Settings is in the menu at the end of the list. Not sure on tv's.

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Bob-SF
Reel Rookie

Re: Remote skips or jumps over multiple channel tiles

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For me, restarting the Roku fixed the problem of the remote skipping.

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LLD22
Reel Rookie

Re: Remotes skipping multiple channels

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This worked and corrected the annoying issue!!  Thank you!!

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