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Why doesn't ROKU fix their dumb TVs.....Netflix crashes over and over

Why does my ROKU TV continue to crash when I load up Netflix or Amazon? This has been on intermittent issues over the past year and I've seen the same stupid responses from Roku (reboot everything, check internet connection,  update software, delete and reinstall Netflix). THIS DOES NOT WORK! I have two Roku TVs that each have this problem at different times of the year. ROKU you have a serious issue as this has been a problem for thousands of people for over two years now. Fix it or future TV purchased will not be ROKU. 

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