Features, settings & updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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krispyonion
Level 9

Re: Why does Roku override my screensaver preferences

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You appear to want to argue with somebody. Again, I was pointing out that this isn't a Prime Video issue. That's the point here.

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DBDukes
Community Streaming Expert

Re: Why does Roku override my screensaver preferences

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@krispyonion 

I'm not looking to argue, but a blanket statement that isn't so won't usually stand:

It's intentional Roku behavior to use Logo Rain when video is paused in an app (if the app doesn't have its own screensaver), regardless of your settings.

The Plex app, for instance, doesn't work that way. It has a screensaver setting within the app. You won't get the default Roku screensaver, but neither will you get the raining Roku screensaver. What your contact told you was at best incomplete.

Don't take anything as a personal attack. Rather, I'm brining information to the table that your contact omitted. Many may work as he described, but not all.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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