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RokuERey
Retired Moderator

Re: Update to ver 12.5.0 build 4175 now Roku automatically switches from HDMI and no sound

@dot0,

Thanks for the update, and sorry for the late response!

We'd like to learn more about this, and to help us, please share with us the details below.

  • Roku device model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About).
  • TV make/model

Please keep us posted!

Thanks,
Rey

ERey.
Roku Community Moderator
0 Kudos
dot0
Binge Watcher

Re: Update to ver 12.5.0 build 4175 now Roku automatically switches from HDMI and no sound

@RokuERey:

Roku: Model # 3910RW - Roku Express+
          Serial #: YG005F778980
          Device ID: C53955778980
          Software Version: 112.5.0 - build 4178-51

TV: TCL 48FS4610

0 Kudos
RokuERey
Retired Moderator

Re: Update to ver 12.5.0 build 4175 now Roku automatically switches from HDMI and no sound

@dot0,

Thanks for the quick update.

We'll share this with the appropriate Roku team for further investigation. We'll make sure to get back once we have an update available.

Thanks,
Rey

ERey.
Roku Community Moderator
0 Kudos
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