Features, settings & updates

[sidjas17]

I have TCL G184X - Roku TV

Software version - 12.5.0 build 5213-CG

GC version 11.4.29

Issue Report Tracker - 2C-193-013

I am unable to mirror my laptop to the TV. The prompt does not show up

[RokuERey · Accepted solution]

Hi @sidjas17,

A warm welcome here in the Roku Community!

We see that you're having an issue when screen mirroring your laptop to your Roku TV and thanks for sharing extra details about this.

If you haven't tried any troubleshooting, we've got a couple of them listed below.

How to screen mirror from a Windows 10 computer

Use the following steps to connect your Windows 10 device to your Roku streaming device.

1. From the taskbar on your Windows device, open the Action center
2. Select the Connect button
3. Select your Roku device from the list of wireless display and audio devices to start the connection
4. Follow the instructions on your Roku device to allow screen mirroring

• Note: If you are unable to find the Action Center on your Windows device, you can also view the list of wireless display and audio devices from the Settings menu. Go to the Start menu on your Windows device and select Settings > System > Display > Connect to a wireless display.

If you have issues connecting to a wireless display on your Windows device, contact Microsoft support for help.

How to screen mirror from a Windows 11 computer

Use the following steps to connect your Windows 11 computer to your Roku streaming device and start screen mirroring.

1. On your computer keyboard, press Win + K to open Quick Settings
2. Click Connect to a wireless display
3. Select your Roku device from the list of wireless display devices to start the connection
4. Follow the instructions on your Roku device to allow screen mirroring

If you have issues connecting to a wireless display on your Windows device, contact Microsoft support for help.

For more detailed information, you can visit our support page here: How to screen mirror from your phone, tablet, or computer to your Roku streaming device

We hope this helps.

Thanks,
Rey

[Livgriffith239]

Don't even bother asking here. They will never tell you the truth which is that.. 

Screen mirroring no longer works with ANY roku TV.

The ONLY way to do it is to go into advanced settings and literally RESET THE NETWORK. And it'll turn your tv off and on. Do NOT put your wifi back on when the tv comes back on. The only way to screen mirror now is to do it without the wifi. And i don't mean just disconnect the tv from wifi. That won't work either. It only works when you reset the network and stay offline.

Idk what kind of bug this is or why they haven't fixed it. We got a samsung tv and surprise surprise, my phone screen shares just fine! And it's not just my android phone. It was an iphone. A motoroka razr phone. A brand new samsung tablet. Laptops etc. And it's not my certain TV either. Cause we have two completely different brands of TV's. They just both happen to be Roku. Roku is more than aware of this They just don't care.

[AlanLouisburgKC]

That is true. I did get, for 21 bucks, an app that did it for me in Android to get the Samsung phone, with a 10 second delay, on the TV thru TCL Roku TVs. But nothing like that existed on Windows. Therefore the only option is to get Fire TV or the Chromecast/ONN devices that run on Android or Google TV. I was able to mirror to a Fire TV device connected to the tv using my laptop. But it never found the Roku TV. It might have better luck with a Roku streaming device now that I think of it.