Streaming Stick+ not working...open support tickets for a full year now!
It's been a full year since my Roku Streaming Stick+'s poor performance was first raised to Roku Support. Three separate attempts to have this addressed have resulted in radio silence from your organization. This is embarrassing.
Support Ticket requests:
All of these tickets are the same issue, and in each, Roku Support has advised they are "investigating", with no response to follow-up inquiries. End these investigations. Refund my purchase price. This device hasn't performed properly, and the issue was first reported well within the warranty window.
A whole year? Really? That's the opposite of customer service. Let's see what you can do to make this right.