Get troubleshooting tips to configure your Roku settings. The community forum has tips for screen mirroring, Guest Mode, software updates, audio, and more.
I am having the same issue. I recently brought a new roku express 24 and whilst I could easily screen mirror to my very old roku device I am unable to do so to the new roku. I am trying to mirror the screen from my Samsung phone and have tried resetting, restarting, checking the network, turning it on and off etc but have been unable to resolve the problem. Any help much appreciated
Hi I am also having problems with connecting my devide samsung s23 to my roku tv. I have done all the troubleshooting but still does not work. My roku tv won't appear on smartview (screen mirroring for samsung). Please can you fix this issue. I have done everything.
Under advanced settings it says control by mobile apps and i have also enabled that. It does not work!
They refuse to fix it. They know all about the issue too. Sometimes it works and then other times it won't work for weeks. The ONLY solution i have found it to "reset network settings." Let the TV restart on its own and then smart view and your tvs will pop up. But after you're done screen sharing you have to go back to your wifi and re enter your password to connect back to your internet. It's extremely frustrating and I've had them respond to me on Twitter and I've reached out to then on every platform. They are MORE than aware of this issue they just refuse to admit or fix that their system or the daily updates is constantly bugged in this area. Good luck- just get a new TV if possible that's what we'll be doing. Going with samsung.
I fixed the problem by disabling wifi 6GHz. To do this, go to your modem wifi setting (192.168....), go to wifi, go to WLAN 6GHz, turn enable radio to off.
