Features, settings & updates

[AvsGunnar]

@Fifthtapped 

6ghz is available via a 6e router. (e=extended).

Means that Wifi6(ax) is 'extended' to the 6ghz band.

A Wifi6(ax) router will allow the user to use the AX protocol on the 5ghz band.  A Wifi6e(axe) router will allow the user to use the AX protocol on both the 5ghz and the 6ghz band.

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For Roku purposes, some Roku-branded RokuTVs and the Roku Ultra 4850 are now wifi6(ax) capable.  No Roku device is yet wifi6e capable so cannot use the 6ghz band.

[DevineDeviant]

this still isnt fixed? i got it to work a year ago and i wanna do it again but it wont let me, and no i wont be buying a firestick or new tv cause i am broke asf.

[Fifthtapped]

How did you fix it? Roku has ask me questions but offer no answers.

[RokuEmmanuel-D]

Hey, @Fifthtapped!

Thanks for posting here. We reviewed your case on this. We have already cascaded your concern to the team. Please note that it is still under investigation. We apologize for any inconvenience that this may have caused you. 

The team is working diligently to get you back up and running soon. Please stay tuned; we will keep you posted with any updates. 

Best,
The Roku Community Team