Hi @CCrawford04,
Welcome to the Roku Community!
We understand that you are having trouble with your Roku device. Also, thanks for letting us know about this and sharing the troubleshooting steps you took to resolve the issue.
We'd like to take action on this, but we need more details to see if there are any options that we can look further into.
Refer to these questions to better identify the issue you're experiencing:
- When did the issue occur?
- Are there any recent changes on your Roku device, perhaps in the setup or settings, that might cause the problem?
- Are you encountering any error codes or messages?
- Have you tried to navigate to Home > Settings > Theme > Screen Saver for the option to change?
For troubleshooting purposes, we suggest restarting your Roku device by navigating to Settings > System > Power > System restart (if you do not see a Power submenu, skip to the next step).
Please keep us posted on what you find out, and we'll continue assisting you from there.
All the best,
Chel
Jecheal R.
Roku Community Moderator