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winter8784
Reel Rookie

Roku Voice just started informing me of everything that is on the screen.

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Couple days ago a voice started up telling me everything that is on the screen.  Whatever I click on, it tells me what it is.............annoying.  

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RokuMary-F
Community Moderator
Community Moderator

Re: Roku Voice just started informing me of everything that is on the screen.

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Hi @winter8784,

Thanks for posting in the Roku Community!

I'd be happy to take a closer look to see how we can help. You may have accidentally enabled "Screen reader", a mode for sight-impaired viewers. That's why your Roku player sounds like it's been talking to you. You can turn off Audio Guide by pressing the * button on your remote 4 times quickly.

Please try doing this and see if it helps with what you're experiencing.


Best regards,
Mary

Mary F.
Roku Community Moderator

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RokuMary-F
Community Moderator
Community Moderator

Re: Roku Voice just started informing me of everything that is on the screen.

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Hi @winter8784,

Thanks for posting in the Roku Community!

I'd be happy to take a closer look to see how we can help. You may have accidentally enabled "Screen reader", a mode for sight-impaired viewers. That's why your Roku player sounds like it's been talking to you. You can turn off Audio Guide by pressing the * button on your remote 4 times quickly.

Please try doing this and see if it helps with what you're experiencing.


Best regards,
Mary

Mary F.
Roku Community Moderator
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makaiguy
Community Streaming Expert

Re: Roku Voice just started informing me of everything that is on the screen.

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@winter8784-

You can completely deactivate the four-* shortcut via Roku menu path Settings > Accessibility > Shortcut (in the Screen Reader or Audio Guide section)

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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