Hi @Mamamimi,
Welcome to the Roku Community!
We're sorry to hear that you've encountered this issue, and we'd like to know more about this to see how we can take action with this. Could you please provide us with an image referring to the channel icons? Also, what specific Roku device are you having issues with? Further, kindly provide your Roku device ID, Model, and Roku OS,
Thanks,
Kash
Takashi O.
Roku Community Moderator