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Brad969
Reel Rookie

Re: Roku 12.5 update broke Xfinity remote

I have a RCA Roku TV 

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RokuERey
Community Moderator
Community Moderator

Re: Roku 12.5 update broke Xfinity remote

@Brad969,

Thanks for the update!

Could you share the remote serial number, brand of the remote, and model number? 

We'll be able to assist you from there.

Thanks,

Rey

ERey.
Roku Community Moderator
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Brad969
Reel Rookie

Re: Roku 12.5 update broke Xfinity remote

I found an insignia code that works. The remote is Xfinity xr-15

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RokuERey
Community Moderator
Community Moderator

Re: Roku 12.5 update broke Xfinity remote

@Brad969,

Thanks for your prompt response.

We'll share this with the concerned team, and thanks for the additional insight,

Regards,

Rey

ERey.
Roku Community Moderator
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willih
Newbie

Re: Roku 12.5 update broke Xfinity remote

WOW . I have tried everything for 2 days now . Thank you so much . The insignia code 11785 worked for me !!

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rick5727
Newbie

Re: Roku 12.5 update broke Xfinity remote

Same here.  Once the TCL Roku software update was pushed the other day, my xfinity remote won't mute or change the volume.  Remote code 11756 and any of the the other four listed does nothing.  (12290, 12291, 12292, & 12293)

Somebody, somewhere goofed and I hope they fix this real soon.

Thank you.

 

*****Added 15 minutes later:   I tried 11785 and it worked for me as well.  Who would have thunk it, eh?

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Chris_Cazz
Newbie

Re: Roku 12.5 update broke Xfinity remote

Try code 11463 on my with xfinity and power button and volume work again

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