Features, settings & updates

[gsl24fps]

I have a Samsung OLED (2023) and a Roku Premiere+. Everything is connected to my receiver through ARC and high-speed HDMI. Every time I turn on the TV, I have to reset the HDR setting (60 FPS) or the picture and sound jutter. Once I reset it, everything is great. But who wants to do that every time you turn the TV on?

Has anyone else had this problem, or think they have a solution?

[atc98092]

Are you referring to the Roku's Display settings, that must be reset every time you turn the TV on? I've certainly never seen that happen with any of mine (I have several Roku 4K players on 4K TVs, including a couple of Samsung TVs).

I wonder if you are not getting an accurate HDMI handshake when you power it up. That could be dust/lint that got stuck in the HDMI port (either end of the cable) or a bad HDMI cable itself. 

[makaiguy · Accepted solution]

@gsl24fps-

By now I've lost track of where I found this info:

When the "HDMI handshake" indicates the display device doesn't support the current Roku display settings, by default the Roku's "automatic recovery" kicks in and switches the Roku back to "auto detect" mode. If the TV (or an intermediate device you are connecting through) incorrectly reports during the handshake that it doesn't support a capability you have successfully set the Roku to use, this can cause the Roku to switch back to "auto detect" when you don't want it to.

You can currently turn this "automatic recovery" feature off via a "secret menu" option.
[CAVEAT: "secret menus" are not officially supported and may be discontinued at any time]

To access the ROKU HDMI secret menu:

Press Home five times.
Immediately press Down, then Left.
Press Up three times.
The HDMI secret menu should open.
Click on "disable automatic recovery" to turn it off.

[gsl24fps]

The secret menu trick worked! Many thanks. Sending @makaiguy  a virtual and grateful handshake.

[makaiguy]

I'm glad it worked for you.  I've never encountered that problem, but I knew that would be useful information for somebody when I ran across it.