Features, settings & updates

Get troubleshooting tips to configure your Roku settings. The community forum has tips for screen mirroring, Guest Mode, software updates, audio, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Leadskates
Newbie

Re: Remove "Categories" and "Browse" from Home Screen

Jump to solution

How about Roku allowing the consumer to choose to turn off a new feature? That way, the people who don't care are happy, and those that do care are also happy; kind of a win-win rather than the lose-lose philosophy of Roku management by forcing **bleep** down our throats.

RokuERey
Community Moderator
Community Moderator

Re: Seriously Roku? rid of small icons and you add 2 more rows of **bleep** I didn't ask for...

Jump to solution

Hi @jimsz,

Thanks for reaching out and we're sorry for the inconvenience.

We really do appreciate your feedback about this and we'll make sure to communicate this with the right team for further review.

Thanks,

Rey

ERey.
Roku Community Moderator
0 Kudos
jimsz
Streaming Star

Re: Seriously Roku? rid of small icons and you add 2 more rows of **bleep** I didn't ask for...

Jump to solution

 

Gee, you'll do that for me? How did a company that once had a great product and great customer service become what it is now?

Oh, that's right they hired a new leadership, paid the president $51 million last year and now they are going to leverage all they can from the users in order to sell it.

rawlsrules
Roku Guru

Re: Remove "Categories" and "Browse" from Home Screen

Jump to solution

I believe that is the thrust of the last 26 pages of posts.

0 Kudos
RokuJohnB
Community Moderator
Community Moderator

Re: "Categories and Browse" on HOME SCREEN

Jump to solution

Hi @community users,
Thank you for keeping us posted here in the Roku Community!
We always aim to provide our customers with the best streaming experience and convenience in using our services. We'll pass this along to the appropriate Roku team for review. Once again, thank you so much for your feedback, and we value your input.

If you need anything else, please let us know.

Kind regards,

John

John
Roku Community Moderator
0 Kudos
Brenn
Binge Watcher

Re: Remove "Categories" and "Browse" from Home Screen

Jump to solution

I hope everyone realizes that each response we have gotten was AI.  If you read each one, you will be able to differentiate them from "human" responses.

0 Kudos
rawlsrules
Roku Guru

Re: Remove "Categories" and "Browse" from Home Screen

Jump to solution

What responses? Do you mean from Roku? There have been two or three?

0 Kudos
Brenn
Binge Watcher

Re: Remove "Categories" and "Browse" from Home Screen

Jump to solution

All of them.  Read ROKU responses to this and similar topics.  You will readily see that they all follow the same response pattern and lack of spontaneity.

 
 
 
0 Kudos
rawlsrules
Roku Guru

Re: Remove "Categories" and "Browse" from Home Screen

Jump to solution

I don't think anyone posts here expecting direct resolution to problems. That is an underlying issue no matter the problem: inadequate customer response. I think that is the point.

Re: "Categories and Browse" on HOME SCREEN

Jump to solution

This is why I've never bought a Roku TV... simply so I wouldn't feel too bad about the cost when I inevitably had to throw the Roku box in the trash when the day finally came that corporate greed exceeded business  sense and respect for the customer. 

Looks like that day may have now arrived. I imagine that the only thing complaining here will do is help Roku's suits assess how much betraying their customer base is likely to cost and whether they can afford it now or should wait a little bit longer till the betrayal is more cost effective.  And, no, I don't need some fatuous AI-generated response promising to 'elevate my concerns'.   

Roku might do well to remember that they only exist because people were looking for a workaround to arrogant and intransigent media titans.  Fortunately, mini-PCs, which can run everything I might care about on Roku, and then some, have come down to be less money than I paid for the last Roku device I bought.  So, now I've just pressed one button on my HDMI switcher and excised Roku from my environment.  Be prepared for a lot more people to follow, Roku geniuses. 

You may make a little more money in the short term, but not from me, and I suspect you'll be surprised to find how quickly a company can go downhill to irrelevancy from mistreating their users, especially when their products solve only yesterday's problems.

Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.