mcrehan99
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02-25-2025
06:34 PM
Recovery mode and I can’t private message anyone help me pelase
@RokuMaryEF My tv has been stuck in recovery mode for months, you posted to private message you information about our TVs so you can push the update but I can’t figure out how to private message you so I’m reaching out here and maybe you can message me. I have tried to restart and press update and it’s just the purple screen of death
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02-26-2025
08:17 AM
Re: Recovery mode and I can’t private message anyone help me pelase
Hey there! @mcrehan99
Saw your post and sent you a private message to get some more details.
To check your private message:
- Click the message count or envelope icon to open your inbox.
- Click the message subject to read it.
- To reply, just click "Reply," type your message, and hit "Send Message."
For more info, check this out: Read the message guide
Looking forward to hearing from you!
Thanks,
The Roku Community Team
Mary E.
Roku Community Moderator
Roku Community Moderator