Features, settings & updates

[NotLikingRokoo]

Look into a pihole. I haven't seen an add in almost 5 years.

[riffenrun]

Nice to know I wasn't the only one that joined the community for the first time after years of using Roku out of an irrestible need to complain.

[geisinger]

This was so annoying. Thanks for explaining how to get rid of it. But, the default should be OFF!

[Chrisc151]

Thank you for this post!  This is a change that should not be on by default!

[Videea]

You might say that I am on the fence about this feature.  It has some recommendations that I have found were wonderful, however, it also makes recommendations that I absolutely will NEVER watch (even if I am paid).  I simply want to remove certain recommendations, or mark them as "Never".  I tried accessing the "options" and it only gave me the option to mark/unmark it as a favorite (one button) and the other was to exit that menu, so maybe instead of "options" that menu could be named "option".  Anyways, I recommend a way to mark certain shows as "Never".

[BFW144]

I purchased this Roku TV for my elderly Mom since it was relatively easy to set up for her to use without much scrolling by placing the app she uses at the top left of the home screen.

Recently a Recommended Row appeared at the top of the screen, causing holy havoc for my Mom since the app she used no longer was the first option.

I went to Settings > Home Screen > Recommended Rows and set Recommended Rows to Hide.  

Maddeningly the Recommended Rows re-enabled itself (there's no way my Mom could have done this and no one else has used the TV since I hide the Recommend Rows).  I don't want to constantly have to rehide the Recommended Rows.

For pete's sake, either delete the Recommended Row option or make 'hide' the default.

[Mikey0]

Is there a reason that after doing the above the row keeps appearing? I've used Roku's since the original Roku boxes, and I'm close to giving up on them with the way these are just arbitrarily switching things around to advertise new things to me, then undoing everything I do to put it back the way I had it.

[tessdallas]

So annoying! Just another click to get to the desired app. Please remove or make optional to move the app. 

[Art101]

"Roku is real close to exceeding my tolerance for idiotic additions to my already overstressed anxiety levels."

Hello, riffenrun. Thanks for your post. It's sad to watch Roku destroy itself through avarice and shortsighted corporate greed.

Roku's marketing team seams to have found a workaround for users who hate that evil Recommendation Row nightmare. A new menu item appeared on my home screen yesterday.

With no warning, without my permission, a new item appeared: The Spiderwick Chronicles. It's marketed as a Roku "original series" I did not ask for and therefore will never watch. Once again, Roku raped my home screen. 

[Emissary35]

This is the sneaky workaround Roku has come up with. If we disable every single one of these rows they can either be re-enabled after an update. Or Roku simply makes a brand new category for a brand new show or movie and it's enabled by default. There needs to be a new setting added to HIDE ALL so no matter what gets added we will never see it.

But my guess is Roku will never do this because they know a large portion of customers will hide their ads and never see them. Roku is all about marketing and ad revenue they have no care at all for customer satisfaction.

That is why they are constantly altering our settings on our devices we own that we paid for! When Roku makes changes to our devices they are basically saying we don't own it and they can do whatever they want whenever they want.

Then they force us all to agree to an arbitration agreement or our devices are locked out so we can't sue them for all the meddling they do to our accounts or when they get hacked and our personal information is stolen!

Then add on top of that the poor customer service you get with Roku and you have to ask yourself, is it really worth continuing to buy Roku products in the future.