Features, settings & updates

[Msdeejayy]

I’m having issues trying to download my photos from my iPhone to the tv to have it set up as a screensaver. After I would download the photos that I want it’ll show on my iPhone that my photos stream have been downloaded it and set up as a screensaver. But I can’t see the stream on my television as a screensaver. On the roku tv app it annoyingly keeps taking me back to the barcode thing. And I would check the preview of the photo stream to see if it had downloaded on the tv app and set up as a screensaver but I don’t see any of my photos at all. All I see is two stupid boring photos of trees or the woods and a beach as the screensaver on the roku tv app.

[RokuERey · Accepted solution]

Hi @Msdeejayy,

Thanks for reaching out. If you have already set up your Photo Stream, try this.

1. Press Home on your Roku remote.
2. Scroll and select Settings.
3. Select Theme to open the Theme menu.
4. Select Screensavers.
5. Select Photo Streams.
6. Select Set as Screensaver to set Photo Streams as the screensaver.

For more information, visit our support page here: How to use Photo Streams on your Roku® streaming device

Regards,

Rey

[Msdeejayy]

I have already tried all that. I have even shut down my tv and my iPhone and then restarted it again and deleted roku tv app and iPhone app and then downloaded the app back on phone and on my television. Still not working right.

[RokuJohnB]

Hi @Msdeejayy,

Thank you for keeping us updated here in the Roku Community!
We will be more than happy to take a closer look into this issue that you're having with the photostream. Please try to restart your Roku by going to settings, system, power (if you do not see a power submenu, skip to the next step), and system restart.

Let us know if that solves the issue.

All the best,

John

[Msdeejayy]

I did try the shutdown and then restarted. It’s still not acting right.

[RokuJohnB]

Hi @Msdeejayy,

Thank you for keeping us updated here in the Roku Community!
We'd love to investigate further this issue that you're having with the photo streams. When did the issue start? Could you send us a video of your running problem?

With detailed information, we will be able to assist you further.

Thanks,

John

[Loweshow]

I second this… this is irritating 😠 

[RokuERey]

Hi @Loweshow,

Thanks for joining us here in the Roku Community!

We appreciate you for reaching out about this. When you say not working, are you seeing any error messages? Have you already set this up before?

Tell us more about this so that we can further zoom in on it.

Thanks,
Rey