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Photo Stream Robot could have your account deleted

Well. Photo streams said I posted a few inappropriate photos...the only thing is, they weren't inappropriate. These pictures, are of me fully clothed, in public places. Chatting with an agent solved absolutely nothing, they said "the system filters out the photos."  The Help page says that my account can be deleted bc of this....my problem is, I'm not sure how many strikes I have before I'm out when I didn't do anything wrong. I have no way of knowing which random pictures are going to be deemed as inappropriate, and no help from Roku at all whatsoever.  Guess I should start counting my Roku account having days. Could happen any day now.... 

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Community Streaming Expert

Re: Photo Stream Robot could have your account deleted

Paging Roku employees @RokuAustin, @RokuERey, @RokuMaryEF, and any other moderators for follow up. Whatever algorithms are being used to determine objectionable photo submissions clearly are flawed. We have seen other similar complaints in the past. This is a critical problem needing immediate attention.

I sincerely hope that any account cancelation for this cause can only be done after an actual review of the images by an actual human.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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