Features, settings & updates

[PeteK01]

Roku Stream Stick 4K - The device updated to OS13.  I have performed a system restart.  When viewing a TV program or movie, pressing the * key brings up the Options menu, but the only options I have is  Closed captioning, volume mode and accessibility settings.  Is there another setting I need to enable in order for the picture options to appear?

Update: The Streaming Stick is connected to HDMI1 on a 6 y/o TCL Roku TV. The TV's Roku system was old and just too slow, hence the Streaming Stick. I found out that when I use the Roku remote that came with the TV (which only controls the built in Roku system), all of the options appear when pressing *. Ironically, the Roku TV has yet to update to OS13 (even after a manual update), but the Streaming Stick has been updated.

Thoughts?

TIA

[RokuERey · Accepted solution]

Hi @PeteK01,

Thanks for reaching out and welcome to the Roku Community!

Please be aware that picture settings are only available on Roku TVs. No Roku devices have this capability, which is why you can't access them on your new Roku streaming stick.

To learn more about picture mode and picture settings, you can visit our support page below.

• How to improve image quality using picture modes on your Roku TV system
• How to use Expert Picture Settings to adjust your Roku TV system

Let us know if there's anything else we can do to further assist you.

Regards,
Rey