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MRE2
Channel Surfer

Just For You is no longer on my list of options

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On my screen on the upper left hand side there is a list titled HOME, LIVE TV, WHAT TO WATCH, etc and I no longer have JUST FOR YOU listed. That is where I have all my SAVED material,

It was there this afternoon and an hour later it was no longer on the list.

I went and chatted with ROKU and they said it was caused by a software update and can't be reversed.

Any help from anyone.

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RokuJechealR
Community Moderator
Community Moderator

Re: Just For You is no longer on my list of options

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Hi @MRE2,

Welcome to the Roku Community!

Thanks for letting us know about your experience with the new feature options on your Roku device. We understand the frustration when the newest OS 13 is released and you find something not working or missing as expected.

Furthermore, we appreciate you sharing your thoughts and value your feedback as our valued customer. Roku constantly strives to improve, as we aim to provide our customers with the best streaming experience and convenience when using our services.

We'll pass this along to the appropriate Roku team for review. Once again, thank you so much for your feedback; we value your input.

All the best,
Chel

Jecheal R.
Roku Community Moderator

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6 REPLIES 6
sf2fruticosus
Channel Surfer

Re: Just For You is no longer on my list of options

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I'm noticing the same thing. That was one of my favorite features. Why they would remove that is beyond me. Not good. 

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MRE2
Channel Surfer

Re: Just For You is no longer on my list of options

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I finally found my SAVED way down below on WHAT TO WATCH section. POOR PLACEMENT!

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RokuJechealR
Community Moderator
Community Moderator

Re: Just For You is no longer on my list of options

Jump to solution

Hi @MRE2,

Welcome to the Roku Community!

Thanks for letting us know about your experience with the new feature options on your Roku device. We understand the frustration when the newest OS 13 is released and you find something not working or missing as expected.

Furthermore, we appreciate you sharing your thoughts and value your feedback as our valued customer. Roku constantly strives to improve, as we aim to provide our customers with the best streaming experience and convenience when using our services.

We'll pass this along to the appropriate Roku team for review. Once again, thank you so much for your feedback; we value your input.

All the best,
Chel

Jecheal R.
Roku Community Moderator
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sf2fruticosus
Channel Surfer

Re: Just For You is no longer on my list of options

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ok, thanks for finding this. I see that the ‘Continue Watching’ section is now available in ‘What to Watch’. I guess they moved it there from ‘Just for You’.

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MRE2
Channel Surfer

Re: Just For You is no longer on my list of options

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JUST FOR you took me right to my saves while this new set up does not as I have to scroll down quite a ways on the list. Not satisfying.

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MRE2
Channel Surfer

Re: Just For You is no longer on my list of options

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Thank you for listening as I now find What To watch updated with SAVED at the top of the list.

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