Features, settings & updates

[Gaellynn]

Help Roku does not even come up on my new lg tv

[RokuTakashi]

Hi, @Gaellynn

Thanks for posting, and welcome to the Roku Community.

We appreciate you for bringing this to our attention, and we'd love to help. May we know what specific Roku device you are having set-up problems with? Also, have you made sure to locate and select the right HDMI input on your TV? 

Please keep us posted, and we'll assist you further.

All the best,
Kash

[jontalk]

@GaellynnFrom the image it appears you're using the 4K streaming stick though as the moderator said, its important to state the model. Are you selecting the correct HDMI port on your LG remote? And have you created a Roku account where channels, etc are stored? These are important steps. The first thing the Roku device will search for is your account, WiFi connection and remote. Hope that helps