Features, settings & updates

[Tummer22]

Re: My Feed the 1st screen comes up with the picture of the show whatever season &episode. The next screen where you are able to follow unfollow or go right to the channel won't load. I've restarted it several times, it didn't help.

[RokuMary-F]

Hi @Tummer22,

Thanks for posting in the Roku Community!

I'd be happy to take a closer look to see how we can help. I understand that you are unable to access the content from the "My Feed" feature" and unable to unfollow content as well. is that correct?

Have you checked if your Roku device has maintained a good connection to your network and the internet?

You can initiate a connection check with the following steps:

1. Press the Home button  on your Roku remote.
2. Scroll up or down and select Settings.
3. Select Network.
4. Select Check connection.
    
   • Note: If your Roku device is not connected to your network, you need to select Set up a connection to connect to your network and the internet before you can continue.

In addition, have you tried to add different content so we can isolate the issue?

Keep us posted with what you find out.

Many thanks,
Mary