Features, settings & updates

[Jime943]

I have a Roku tv and have the CC turned off and it still is on.  More than one channel. I've done everything it says to do, but nothing works. Is there something I can do, because my husband is furious and screams at me  It's big letters and I put it on small text but it stays large letters

  PLEASE HELP

[makaiguy]

@Jime943-

The default access to Roku Closed Caption settings is via Settings / Accessibility.   

The Roku method of accessing Closed Caption settings or other Accessibility options from within a particular program is to press the * key on your Roku remote while viewing the program and examining the options presented.  

But more and more channels are not using the Roku defaults but instead substitute their own method of access -- I'm guessing this is so they will have consistent controls with versions of their app running on platforms other than Roku.  Often these options are accessed by pressing the up and/or down cursor control keys while viewing the program to pop the channel's own control options on the screen.

For those channels not using the Roku defaults you may need to go to your account on the channel's website to set CC variables like size, font, and color.