@RokuJohnB Please notify them that:
1. When we are watching a show, and click the left arrow, it always used to just open the viewer guide window of the show we were currently watching, thus we could see the current time, and if we wished, we could see what's on that channel, after that. Then all we had to do to get right back to the show, would be to hit the play button (in the middle).
Now, when click the left arrow, it takes us all the way to the left "categories" column! Why, God only knows, as it means, to go back to the show we're currently watching, we must click two times, to slide back to it. And if we click up or down, instead of showing us what's playing on lower or higher numbered channels, it changes the categories!
2. When that happens, we must quickly scroll back to the category we were in, or else the Recents category, (& hope the show we were watching is there). And what happens too often, is that we may have been in the Favorites category (where I am most of the time, having spent the time required putting channels I'm likely to watch, in that list), when we clicked to watch a show. However, once there, if on a commercial, we want to quickly see what's coming up on other channels, we discover, when clicking the left arrow, that we are no longer in the Favorites list, but instead, the "All Channels" list!!
So unless we want to scroll endlessly through hundreds of channels, we have to find our way back to the Favorites list, but since when we opened the guide, we were watching a show from our Favorites list, then it opened the All Channels list, we have to also find our way back to that particular channel, to continue watching it! Plus, when we first click the left arrow, it will SOMETIMES switch to the All Channels list, but then SOMETIMES it doesn't, and will keep us in the Favorites list! Which means we can't do anything quickly, assuming we are in one category or another, due to it not being consistent!
3. Maybe the most frustrating aspect of this is, when we're watching a show, that we arrived at via the Favorites category, and then on a commercial, wish to scan other channels to see what's on now, or coming up, after we finish the one we're watching, we click the left arrow, and find ourselves on the All Channels. Ok, so we then go back to the Favorites category, but then it doesn't show it from where we left off, but always at the very beginning! Which means constantly having to scroll through lots of channels unnecessarily, just to get back to where we were, not to mention looking further.
It used to be much simpler, whatever category we were in to reach the channel we begin watching, would remain in place. So when we clicked the left arrow, we are right at that particular show, in its same place, in the same category list! Why someone decided to change that, make it more confusing, and requiring all kinds of extra actions, just for what had been a simple process to begin with has so many of us scratching our heads, as the frustration grows.
