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Latest app policy update regarding screensavers breaks Plex's ability to pause
Your new policy of not allowing apps to have their own built in screensavers causes significant interface issues when a Plex user pauses a show or movie, and the now forced Roku screensaver kicks in, one of 2 things now happens depending on what the user hits on the remote. If they press "Play/Pause" it wants to do whatever is being advertised in the billboard, and pulls the user completely out of the Plex app, and if they hit any other button, it pulls them out of pause mode, forcing them to resume what they were watching. Both of which cause significant issues, especially if something was being transcoded, because if either of those things, Plex dumps the transcode cache, and when the user goes to restart, everything has to rebuffer.
The only way to stop this is a workaround by disabling the Roku screensaver altogether, which for obvious reasons, is not a good idea either!
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Re: Latest app policy update regarding screensavers breaks Plex's ability to pause
So this explains why I can't resume a movie after pausing it. it just sits and buffers and I get a playback error. Is this a Roku specific error? If I switch clients, say to an Amazon fire stick, will the problem go away?
Also, is there a way to rollback your Roku to an earlier software version where it played nice with other apps?
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Re: Latest app policy update regarding screensavers breaks Plex's ability to pause
I'm not sure if you realize you're responding to a post that is over a year old. I don't know Plex, but I think any app that is still being maintained would have had time to react to a Roku change in that time.