I have a problem. We are renting away from home for two months. I brought my streaming device but forgot the remote. Have been trying to get it going and want to see if I can get the IP address using the serial number and use it with the Google remestions (or a phone number to call?)
Thanks,
John T.
@JANTHUT You can only view your Roku device's current IP address by visiting Settings>System>About on the device. Your device must have an active network connection in order for this information to appear.
Hope that helps!
Cheers,
Tanner
@JANTHUT You can only view your Roku device's current IP address by visiting Settings>System>About on the device. Your device must have an active network connection in order for this information to appear.
Hope that helps!
Cheers,
Tanner
You should actually put some content in a post, not rely on the title alone. The content should provide enough information for someone to understand the issue and provide an answer.
You want to find your device's IP address, without a remote? That question needs some context.
First, nothing has an IP address until it's connected to a network. If you're not connected to a network, then there is no IP address to find.
Next, a Roku device cannot be connected to a network until it is set up. Setup requires a remote. If this is the issue, say that.
Now, after setup, you can use the Roku app as a remote. You don't need the IP address for that; you only need to be on the same network. And if you are already using the Roku app as a remote, then you have a remote. Instructions on how to find the IP address to a connected Roku device were provided in an earlier response. Settings > System > About
So, if you would actually describe the issue that's preventing you from using your Roku, or explain what else you're trying to do, then perhaps we could help.
DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.
If this post solves your problem please help others find this answer and click "Accept as Solution."
I just got this Roku express about a week ago & I haven't had the time to set it up. My dog decided to go on a spiteful binge & she chewed my remote.
I downloaded the Roku app, but it can't find the Roku because it's not connected to the internet. & I can't access the IP address without a connection 🤦🏻♀️ I'm stressing over here.
@XxKellKellxX You cannot setup a Roku without a remote. You con buy a new remote on the Roku website
Unfortunately, need a physical remote to setup the Roku device before using the Roku mobile app.
Walmart, Best Buy, Target and others carry replacement Roku Remotes or you can purchase a Roku compatible Universal Streaming remote ($10-20) as well to get you through setup.
Thank you!!