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How do I disable the PIN number?

I'm trying to add a channel won't let me do to pin I've canceled my pin on my account hundreds of times say it will be off there next time I want to add a channel but it is not still asking for pin about to cancel account and get new one

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Roku Guru

Re: How do I disable the PIN number?

Hi @Hannabanana

Thanks for reaching out.

We would recommend checking first the email address linked to your Roku device. To do this, navigate to Settings > System > About. Once you've confirmed the account, log into our website using that then proceed with the changes of your PIN settings. 

I hope this helps!

All the best,

Kariza D.
Roku Forum Moderator
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