Features, settings & updates

[Hannabanana]

I'm trying to add a channel won't let me do to pin I've canceled my pin on my account hundreds of times say it will be off there next time I want to add a channel but it is not still asking for pin about to cancel account and get new one

[RokuKariza-D]

Hi @Hannabanana

Thanks for reaching out.

We would recommend checking first the email address linked to your Roku device. To do this, navigate to Settings > System > About. Once you've confirmed the account, log into our website using that then proceed with the changes of your PIN settings. 

I hope this helps!

All the best,
Kariza