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Dermdoc12
Reel Rookie

Headphones are not working

my headphones worked initially, and when I went back to use them, they didn’t work. I checked all the connections, rebooted everything, and also paired them again. The headphones have power to it headphone stand, has power to it. All the wires are going to where they’re supposed to since it had worked previously, but I get no volume
help

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2 REPLIES 2
Dermdoc12
Reel Rookie

No headphone icon seen on tv

my wireless headphones were working initially and then when I tried to use them again, they didn’t work. When I go to settings under devices, there is no headphone option. The headphones are turned on and all the connection seems secure so I am at a loss

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RokuEmmanuel-D
Community Moderator
Community Moderator

Re: Headphones are not working

Hey, @Dermdoc12.

Thanks for reaching out!

Can you tell us the model number of your Roku device and what kind of headphones you're using? And have you tried hooking up a different pair of headphones to see if that works with the Roku?

Let us know what you find out!

Roku Community Team

Emmanuel-D.
Roku Community Moderator
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