Features, settings & updates

[Dermdoc12]

my headphones worked initially, and when I went back to use them, they didn’t work. I checked all the connections, rebooted everything, and also paired them again. The headphones have power to it headphone stand, has power to it. All the wires are going to where they’re supposed to since it had worked previously, but I get no volume
help

[Dermdoc12]

my wireless headphones were working initially and then when I tried to use them again, they didn’t work. When I go to settings under devices, there is no headphone option. The headphones are turned on and all the connection seems secure so I am at a loss

[RokuEmmanuel-D]

Hey, @Dermdoc12.

Thanks for reaching out!

Can you tell us the model number of your Roku device and what kind of headphones you're using? And have you tried hooking up a different pair of headphones to see if that works with the Roku?

Let us know what you find out!

Roku Community Team

[MasonHale]

Have you found any solution? I am facing the same issue.

[RokuJharra-Q]

@MasonHale 

Thanks for letting us know about the headphone issues with your Roku device. Can you share what @RokuEmmanuel-D mentioned? This information will help us investigate the issue and assist you better.

Looking forward to your response.

Roku Community Team