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Newbie

Guest mode due to account exhausted

I have tried everything to get my Roku TV to work, it says it is in guest mode due to account exhausted. Please help

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atc98092
Community Streaming Expert

Re: How to contact Roku Support?

Guest Mode cannot be disabled from the Roku device itself. You must log into your Roku user account and turn Guest Mode off on that device. If the device isn't registered to your account (for example if someone gave you the device) you must do a factory reset and set it up as if it was new and link it to your own account. 

Dan

Roku Community Streaming Expert

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