14.04 appears to have fixed the issue for me. Time will tell.
No need asking the mods, they don't appear to know about its release.
Ill just keep blasting my experience on Amazon reviews. Can you imagine, Roku is selling a security system 🤣 Based on my experience with guest mode and Roku's completely ineffectual customer service, I would never, never ever, ever buy this product. Its sad I had to hear from another user about a potential fix and not from Ruku themselves. It must be a nightmare working there.
I am having the same issue. Did your problem ever get fixed? If so, how?