Guest Mode - Added channel does not appear on Home screen
When in Guest Mode, after adding a streaming channel, it appears to install correctly and after the install I can click Go To Channel and it opens up. But when I return to the home screen it does not appear on the home screen.
After doing some investigation, I determined it works fine if the streaming channel existed on the home screen when out of Guest Mode. But if it is a streaming channel not loaded in the base account, it will not appear on the home screen in Guest Mode after installing.
1) I have CNN installed in my base account. I DO NOT have Youtube TV installed in my base account.
2) I log into Guest Mode
3) I add CNN and Youtube TV apps while in Guest Mode and both appear to install correctly.
4) When I go to back to the home screen, CNN app is listed, but the Youtube TV app is not.
Welcome to the Roku Community and thanks for posting regarding the issue you are experiencing with Guest Mode channels. I can only imagine how frustrating it can be to be informed that the channels have been added to the Home screen and they magically aren't there!
Please be aware that I have passed along your concerns and details to the appropriate Roku team to investigate further. Once more information is available, I'll be sure to update this Community thread.