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Gi1
Reel Rookie
‎08-22-2022 01:06 PM

Failing to Activate : I am using a Nowtv 3801UK model. Failing to activate

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Failing to Activate : I am using a Nowtv 3801UK model. Failing to activate when I entered Post code 10101 on Nowtv platform. The error message shows invalid. What should I do? I am in Lusaka, Zambia. Please help me.

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renojim
Community Streaming Expert
‎08-22-2022 01:21 PM

Re: Failing to Activate : I am using a Nowtv 3801UK model. Failing to activate

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Those NowTV boxes aren't full-fledged Roku devices.  You can't activate them with a Roku account and you can probably only activate them in regions NowTV supports.  Not to mention, I vaguely remember reading that NowTV was discontinuing support for them, although that could have been one of the other similar devices that isn't really a Roku device.  Either way, Roku can't help you with that problem.

Roku Community Streaming Expert

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Strega
Roku Guru
‎08-22-2022 01:18 PM

Re: Failing to Activate : I am using a Nowtv 3801UK model. Failing to activate

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This thread has some info:

https://community.roku.com/t5/Getting-Started-Setup-How-to/Now-tv-powered-by-Roku-stick/td-p/760154

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renojim
Community Streaming Expert
‎08-22-2022 01:21 PM

Re: Failing to Activate : I am using a Nowtv 3801UK model. Failing to activate

Jump to solution

Those NowTV boxes aren't full-fledged Roku devices.  You can't activate them with a Roku account and you can probably only activate them in regions NowTV supports.  Not to mention, I vaguely remember reading that NowTV was discontinuing support for them, although that could have been one of the other similar devices that isn't really a Roku device.  Either way, Roku can't help you with that problem.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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Gi1
Reel Rookie
‎08-23-2022 07:48 AM

Re: Failing to Activate : I am using a Nowtv 3801UK model. Failing to activate

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Thank you so much.

 

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