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greghay11
Newbie

Error code 004. Will not let me update or watch at all.

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Will not update keeps going to blank purple screen. 

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RokuJohnB
Community Moderator
Community Moderator

Re: Error code 004. Will not let me update or watch at all.

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Hi @greghay11 @blogan03,

Thank you for your first post here in the Roku Community!

We will be delighted to assist you further with this issue you had with the Roku device, which was giving you error code 004. Please check out this support article here on how to fix Roku streaming device update problems.

Best regards,
John
John
Roku Community Moderator

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blogan03
Newbie

Re: Error code 004. Will not let me update or watch at all.

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We are having the same issue. How was it resolved?

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RokuJohnB
Community Moderator
Community Moderator

Re: Error code 004. Will not let me update or watch at all.

Jump to solution

Hi @greghay11 @blogan03,

Thank you for your first post here in the Roku Community!

We will be delighted to assist you further with this issue you had with the Roku device, which was giving you error code 004. Please check out this support article here on how to fix Roku streaming device update problems.

Best regards,
John
John
Roku Community Moderator
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